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How to use Zouz Signage

From a new TV to your menu on screen in about 15 minutes.

1. Get a TV ready

You need a TV with Google TV or Amazon Fire TV, built in or as a plug-in stick, connected to Wi-Fi.

2. Install the app

  1. On the TV, open the app store: Google Play (Google TV) or the Appstore (Fire TV).
  2. Search for Zouz Signage and install it. It's free.
  3. Open it. You'll see a 6-character code, like K7P 4QX.
  4. If it asks to allow "Display over other apps", say yes. That lets it start by itself when the TV turns on.

No stick handy? Open zouzmedia.com/play in your TV's web browser and press OK for full screen. Good for trying it out; for all-day screens use the app.

3. Add your screen

  1. On your phone or computer, go to zouzmedia.com/pair (or click + Add a screen in your dashboard).
  2. Type the code from the TV and give the screen a name, like "Front counter".
  3. Your first screen asks for your card (secure checkout by Stripe). Each screen is $10 a month.
  4. Within a few seconds the TV says it's connected.

TV mounted on its side? Open the screen in your dashboard and pick the rotation that makes your picture right side up.

4. Upload your images and videos

  1. Click Content, then Upload (or drag files onto the box).
  2. Use JPG, PNG or WebP images (up to 20 MB) and MP4 videos (up to 200 MB).
  3. Best size: 1920 × 1080 for a regular TV, 1080 × 1920 for a vertical one. Other sizes show with black bars.

Click any file to see its size, where it's used and how often it played. You have 5 GB of storage.

5. Build a playlist

A playlist is what a screen plays, in order, on repeat.

  1. Click Playlists and open one (or click + New playlist).
  2. Click + Add from Content and pick your files, or Upload new to add straight from your computer.
  3. Drag items to reorder them (or use the arrows on a phone).
  4. For images, pick how many seconds each shows. Videos play in full.
  5. Want something only at certain times, like a happy hour special? Click Change on it and set the dates, days or hours.

6. Put it on your screen

  1. Click Screens, then your screen.
  2. Under Playlist on this screen, pick your playlist and click Play this playlist on the TV.
  3. Your changes are a draft until you click Save and go live. The TV updates within seconds.

One playlist can play on many screens. Change it once and every screen using it updates.

Everyday changes

If something's not right

The screen says "Offline"
Check the TV and stick are on and connected to Wi-Fi. The screen keeps playing what it already saved, and catches up when it's back online.
My changes aren't showing
Make sure you clicked Save and go live. Then give it a minute. Open the screen in your dashboard: "Getting your latest changes" means it's downloading them.
After a power outage the TV shows its home screen
Open Zouz Signage once with the remote. To make it start by itself, allow "Display over other apps" for Zouz Signage in the TV's app settings.
The TV shows a code again
The screen was removed from an account. Add it again with the new code (step 3).
"This screen is paused"
There's an unpaid bill. Update your card under Billing & invoices and it starts playing again.
Black bars around my picture
The file's shape doesn't match the TV. Use 1920 × 1080 (or 1080 × 1920 for vertical), or check the screen's rotation.
Still stuck?
Email joe@zouzmedia.com with your business name and which screen, and we'll help.